Defect Management &
Ongoing Support

A lot of developers consider the job done once the keys are handed over. We don't. Handover is the start of an ongoing relationship, not the end of one, and it's one of the areas that sets Sunny Dev apart from developers who move on to the next project the moment settlement happens.

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Why Support Matters

Buildings settle, systems get tested, and issues can surface after a building's been in use for a while. How a developer responds in that moment says more about their integrity than anything in the sales brochure.

When there's an issue on one of our projects, we pick up the phone, and we deal with it. This approach is a big part of why our delivered projects, from Kirra HQ to GP Factory to Cabana Palm Beach, continue to perform well for their owners and occupiers years after
completion.

What ongoing support looks like

We look beyond the asking price to assess:

Defect identification and resolution - managed promptly and directly, not passed off to a call centre
Direct access to decision-makers - our directors remain contactable long after completion
Maintained relationships with buyers and tenants - because a development's reputation is built well after it's finished, not just on opening day
Proactive follow-up - checking in on how a space is performing, not waiting for a complaint